An exciting opportunity for an experienced Service Manager to lead a high-performing team, oversee daily operations, and drive service excellence.

• Manage daily operations, job scheduling, and technician assignments.
• Drive technician productivity and ensure efficient resource deployment.
• Hold team members accountable for operational processes and quality outcomes.

• Ensure compliance with contract requirements, industry regulations, and safety standards.
• Build strong client relationships through proactive communication and problem-solving.
• Oversee procurement and management of contractors.

• Ensure all work is conducted safely and efficiently in line with workplace health and safety (WHS) standards
• Monitor risk assessments, SWMS allocation, and training compliance
• Investigate incidents and implement corrective actions.

• Recruit, onboard, and develop technicians and service coordinators.
• Identify training and upskilling opportunities for the team.
• Promote a culture of safety, accountability, and continuous improvement.

• 5+ years experience in a HVAC service management or operational leadership role.
• Strong team leadership, rostering, and workforce planning experience.
• Background in service business operations, field service, or maintenance.
• Excellent communication, problem-solving, and stakeholder management skills.
• Understanding of workplace safety regulations and industry compliance.
• Australian Driver’s Licence & OHS Construction Induction (White Card) required.

• Career Growth – Structured training and career progression.
• Work-Life Balance – Rotating weekend roster, with two consecutive days off.
• Job Security – Join a well-established company with a strong industry reputation.
• Competitive Package – Attractive salary with performance-based incentives.

JOB REFERENCE #3886365